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Customer Service

Win With Data Analytics

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Today’s business leaders are journeying through a tsunami of challenges: record inflation,  cost increases, and both labor and material shortages. They face pandemic-hangover supply chain disruptions and shifting consumer demands. How do they navigate teams through unprecedented change while still meeting stakeholder expectations and growing… Read More »Win With Data Analytics

Opportunity Amidst Carnage

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The post-pandemic boom is busting, and the carnage is real. The S&P 500 is off to its worst start since 1939, falling over 15% in 2022. Last year’s highflying tech companies have plummeted with the Nasdaq down a staggering 25%+ in 2022. Bitcoin gurus are… Read More »Opportunity Amidst Carnage

Choose the Right CRM

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Your customer information needs to be reliable and accessible. Once a business grows large enough, using Google docs and spreadsheets to manage customer information becomes a mess—disorganized, inefficient, and costly.

Is it Time for ERP?

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Growing companies reach a point where dozens of spreadsheets and Quickbooks become unmanageable – inefficient, time consuming, error prone, and people aren’t on the same page. That’s when Enterprise Resource Planning (ERP) software comes in. An ERP systems collects and organizes key business information, standardizes… Read More »Is it Time for ERP?

Warehouse Automation

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Warehouse Management Systems (WMS) differ in features and areas like usability, adaptability, decision support, scalability and cost. Customers increasingly favor supply chain systems that can support end-to-end supply chain and logistics – from raw material purchase and receipt through finished good delivery to the customer.… Read More »Warehouse Automation

The Power of Online Forms

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There are tons of opportunities to improve customer service and efficiency without investing huge $ in cutting edge tech. Every business can easily take more advantage of online forms. We see organizations using tools like JotForms to get forms online fast for employees, customers, partners… Read More »The Power of Online Forms

Growing with UPCs & EDI

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Businesses that want to sell in US national retailers will require Universal Product Codes (UPCs)  for their items, and they must be able to receive orders via Electronic Data Interchange (EDI).   Both UPCs and EDI are required for doing business with large US retailers such… Read More »Growing with UPCs & EDI