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Customer Service

Warehouse Automation

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Warehouse Management Systems (WMS) differ in features and areas like usability, adaptability, decision support, scalability and cost. Customers increasingly favor supply chain systems that can support end-to-end supply chain and logistics – from raw material purchase and receipt through finished good delivery to the customer.… Read More »Warehouse Automation

The Power of Online Forms

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There are tons of opportunities to improve customer service and efficiency without investing huge $ in cutting edge tech. Every business can easily take more advantage of online forms. We see organizations using tools like JotForms to get forms online fast for employees, customers, partners… Read More »The Power of Online Forms

Growing with UPCs & EDI

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Businesses that want to sell in US national retailers will require Universal Product Codes (UPCs)  for their items, and they must be able to receive orders via Electronic Data Interchange (EDI).   Both UPCs and EDI are required for doing business with large US retailers such… Read More »Growing with UPCs & EDI

Amazon – Friend & Foe

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‘Frenemy’ – noun, informal. A person with whom one is friendly despite a rivalry. Over 50% of all US online shopping starts and ends inside Amazon. Your customers are shopping on Amazon and looking for you. Shopify allows for more control and much lower fees,… Read More »Amazon – Friend & Foe