Business superpowers come from a combination of people, processes, and technology that empower a company to serve customers better than any competitor.
Think of a company you admire. Why do you feel this way? It’s likely because of a capability—a superpower—that makes the company stand out.
Apple is admired for intuitive design. McDonalds stand out for delicious, affordable food served fast – no matter what it means for your waistline 🙂
According to McKinsey, the companies that successfully build these superpowers tap six elements: vision, employees, culture, technology, organizational structure, and routines.
Click here to read the full McKinsey article and contact us for help in building the superpowers that delight your customers.
